Website terms | Just Trey Personal Training

Last updated 24 September 2026

1. Who you are contracting with

These terms cover use of the www.justtrey.com website and the coaching services provided by Just Trey Personal Training.

Just Trey Personal Training is operated by Traycho Sengeliev as a self-employed sole trader, based in London. Contact: [email protected] or +44 7818 293048. ICO registrationZC255382.

By using this website or booking a session, you accept these terms.

2. The information on this site

Everything on this website is general information about coaching services. It is not medical advice and it is not a personalised training programme. Nothing here should be relied on as a substitute for advice froma qualified medical professional.

We work to keep the site accurate and current, but do not guarantee that everything is complete or error-free at all times.

3. Health, fitness and your responsibility

Physical training carries inherent risk. Before your first session you must complete a health screening questionnaire (PAR-Q) and a consent form, disclosing any injuries, medical conditions, medication or other factors affecting what is safe for you to do. You must keep this information up to date as things change.

If you have any doubt about whether exercise is suitable for you, speak to your GP or a qualified medicalprofessional before booking. If you are pregnant, recovering from surgery, or managing a diagnosed condition, obtain medical clearance first.

During sessions you are responsible for training within your own limits and stopping if something feels wrong. Tell your coach immediately if you feel pain, dizziness or distress.

4. Booking and payment

All sessions are paid for in advance by bank transfer. Single sessions must be paid before the scheduled session. Packages of 4, 8 or 12 sessions must be paid in full before the first session takes place.

Sessions are booked directly with Trey by WhatsApp, phone, email or the website contact form. A booking is confirmed once a specific time has been agreed.

Prices published on the website are correct as shown. As stated on the prices page, prices may vary depending on location and gym access — for example where a venue charges a guest or day fee. Any such difference is confirmed before you book.

Payments are generally non-refundable. Refunds may be considered in exceptional circumstances at the trainer's discretion. This does not affect your statutory rights as a consumer, including any right to cancel acontract entered into at a distance, or your rights where a service has not been performed with reasonable care and skill.

5. Session packages and expiry

Packages of 4, 8 and 12 sessions are valid for 3 months from the date of purchase. Unused sessions remaining after the expiry date will normally be forfeited. Exceptional circumstances may be considered at the trainer's discretion.

This expiry is set out here and confirmed at the point of purchase, so you know before paying. Packages are for your personal use and are not transferable unless agreed.

If injury or illness interrupts training for an extended period, contact Trey to discuss pausing the package rather than losing the sessions.

6. Sessions

A standard session is 45 minutes of one-to-one coaching, including warm-up and recovery.

Sessions take place at your home, a suitable outdoor space, or a gym where access is available. You are responsible for ensuring the training space is safe, suitable and accessible. If a space is genuinely unsafe,your coach may decline to train there and will discuss an alternative.

Please be ready at the agreed time. If you are late, the session will usually still end at the scheduled time so that following clients are not affected.

7. Cancellations

Cancellations and rescheduling are covered by our cancellation policy, which forms part of these terms. In summary: at least 24 hours' notice is required, and sessions cancelled with less notice, or missed, are charged in full.

8. Insurance and liability

Just Trey Personal Training holds public liability and professional indemnity insurance to a limit of £5,000,000for any one occurrence, arranged through Protectivity for personal training activities. Evidence of cover is available on request.

Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited or excluded.

Subject to that, we are not liable for injury, loss or damage arising from: your failure to disclose relevant health information, or to update it when it changes; your failure to follow coaching instructions givenduring a session; training you carry out independently outside a coached session; or a training space you have provided being unsafe in a way not reasonably apparent to your coach.

We are not responsible for loss of or damage to personal belongings during a session.

9. Qualifications and safeguarding

Coaching is delivered by Traycho Sengeliev, who holds the NCFE Level 3 Diploma in Gym Instructing and Personal Training (qualification number 603/4388/6), an Emergency First Aid at Work certificate, and an Enhanced DBS check. Certificates are available on request.

Where a client is under 18, a parent or guardian provides health information and consent, and attendance arrangements are agreed in advance.

10. Intellectual property

The content of this website — text, design, photographs, logo and training materials — belongs to Just Trey Personal Training unless stated otherwise. You may view and print pages for your own personal use. Please donot reproduce or republish it commercially without permission.

11. Your privacy

How we handle your personal information is set out in our privacy notice.

12. Governing law and changes

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction over any dispute.

We may update these terms from time to time. The version published on this page when you book is the version that applies to that booking.